Privacy Policy
How Solvmado collects, uses, and protects your personal information.
1. Who We Are
Solvmado ("we", "our", "us") is a consulting service operating in Argentina, with offices at Av. Juan Domingo Perón 535, F5300 GYE, La Rioja, Argentina. We can be contacted at info@solvmado.com or +54 380 442-3956.
This Privacy Policy describes how we collect and handle personal information when you visit solvmado.com or contact us through any channel.
2. Information We Collect
Information you provide directly
When you use our contact form, email us, or call us, we may collect:
- Your name and surname
- Your email address
- Your phone number
- Your company name
- Any information you include in your message
Information collected automatically
When you visit our website, we may automatically collect:
- Your IP address and approximate geographic location
- Browser type and version
- Pages visited and time spent on each page
- Referring website or search terms used to find us
- Device type and operating system
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and communicate with you about our services
- To understand how visitors use our website and improve it
- To comply with legal obligations under Argentine law
- To protect the security and integrity of our website
We do not use your personal information for automated decision-making or profiling.
4. Legal Basis for Processing
Our processing of personal data is governed by Law 25.326 (Ley de Protección de los Datos Personales) of Argentina and its regulatory framework. We process your data based on:
- Your consent, where you have provided it (e.g., by submitting our contact form)
- Our legitimate interest in responding to business inquiries
- Compliance with applicable legal obligations
5. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share information with:
- Service providers who assist us in operating our website and business (such as hosting providers), under confidentiality obligations
- Legal authorities when required by Argentine law or a valid legal process
6. Data Retention
We retain contact information for as long as necessary to respond to your inquiry and for a reasonable period thereafter in case you contact us again. We do not retain personal data indefinitely. If you request deletion of your data, we will comply within the timeframes required by Argentine law.
7. Cookies
Our website uses cookies. Please see our Cookie Policy for detailed information about the cookies we use and how to manage your preferences.
8. Your Rights
Under Argentine Law 25.326, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Oppose the processing of your data in certain circumstances
- File a complaint with the Dirección Nacional de Protección de Datos Personales (DNPDP)
To exercise any of these rights, contact us at info@solvmado.com.
9. Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
11. Children's Privacy
Our services are directed at businesses and their representatives. We do not knowingly collect personal information from individuals under 18 years of age.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
13. Contact
For questions about this Privacy Policy or our data practices, contact us at:
- Email: info@solvmado.com
- Phone: +54 380 442-3956
- Address: Av. Juan Domingo Perón 535, F5300 GYE, La Rioja, Argentina